Hotels & Holidays

 

  1. What is the difference between Hotels and Holidays?

Hotel is room accommodation with or without breakfast. While Holidays are packages composed of hotel accommodation, transfers and tours.

  1. How can I book a Hotel?

Click the Hotel tab, supply all the required information such as city, check-in and check-out date, the number of rooms to be booked and number of guest/s.

  1. How would I know how many guests are allowed in a room?

Sharing types are located on the right side of the page upon confirmation of the booking. This will indicate how many guests are allowed in the room.
Please see below sharing types and corresponding number of guest/s:
SINGLE: One (1) guest/s maximum
TWIN/DOUBLE: Two (2) guest/s maximum
TRIPLE SHARING: Three (3) guest/s maximum
QUADRUPLE: Four (4) guest/s maximum

  1. How would I know the child policy of the hotel or they are free of charge?

This will depend on the child policy of the hotel. Also, please note that some international hotels, esp. in the US, Canada and Mexico, do not allow children to check-in. You may easily know this if the hotel name includes “Adult Only.”

  1. How would I know the hotel’s meal plan?

The meal plan is indicated below the hotel room type/category. Please see below types of meal plan:
Room Only
Bed and Breakfast

  1. What if my preferred hotel/s is/are not on the system?

This may be due to fully booked status or live inventory updates. Please send your inquiry to “EMAIL US” tab in our portal.

  1. How can I sort hotels?

On the left corner of the page, you can sort hotels by name, price range, star rating, by nearest location and hotel amenities.

  1. Are there any requirements for International hotel booking?

Complete name of guests (as they appear on a valid government-issued ID, preferably on the passport) are needed. Whenever there are children, it is required to input their age by the time of check-in.

  1. How can I book a Holiday?

Click the Holidays tab, supply all the required information such as city, check-in date, and number of guest/s.

  1. If I have a preferred itinerary and it is not available in the Holidays tab, what should I do?

We can definitely arrange a customized package that will suit your preferences.

Destination
Preferred Hotel (if any; or specific amenities that you prefer)
Specific Check-in and Check-out Dates
number of guest/s (if with children, please specify age)
Preferred Tours and Transfers

  1. What does On Request mean?

On Request means that instant online confirmation cannot be guaranteed due to inventory updates or minimal availability of rooms so that we can do the booking manually for you, provided that there are available rooms.

  1. Is it possible to have a Package reservation?

Package reservation must be sent to holiday’s department of Just my Travel GoalS 15 days before the desired date of guest’s check-in.

  1. How would I know the package details?

Just click “View Details” under package validity to review the package details such as Inclusions and package conditions.

  1. How can I sort Holidays?

On the left corner of the page, you can sort package by budget, hotel name, star rating, cities/regions and itinerary.

 

  1. If I have a group, where do I send my inquiry?

Please send your group inquiries to email us. Please note that for Hotels and Holidays, it will only be considered a GROUP if the number of hotel rooms which will be booked is at least eight (8). Also, allow us at least 72 hours (3 working days) to work on your group quotations. This is to make sure that we get the best and most competitive rates for your guests.

  1. What is FDP?

FDP stands for Fixed Departure Program specifically designed by Just my Travel Goals Philippines so that any Filipino passengers can take advantage of a travel package including hotels, airfare, tours & services on a specified date for a much better price compared to a private tour.

  1. What is the minimum number of participants required?

Minimum number of participants is two (2) persons. If you are a single traveler, we may either find you a roommate or if not, single supplement rate applies.

  1. What are the regular inclusions?

The package combines airfare and hotel stay based on a standard accommodation. We normally choose hotel which is ideal for you. We also include the following services:
Round trip transfers airport-hotel, tour arrangements, meals, services of tour guide & coordinator.

  1. What are the regular exclusions?

The following are excluded: Applicable taxes (Varies depending on the airline), Philippine Travel Tax (Php1620), Terminal Fee (Php550), Visa Fee & Processing (if applicable) and gratuities for the driver & guide.

  1. Does this program also apply to a Foreign Passenger?

Yes, but Supplemental Charges applies to a foreign passenger depending on the destination and nationality.

  1. Where can I find the flight details of this program?

Flight details will be posted under “View Details” tab once you select the Fixed Departure Program button under Holidays Tab.

 

  1. Is it possible to add optional tour on this program?

It is possible depending on the prefer tour and flight details.

  1. If my booking is confirmed, is it possible to cancelled and request for refund?

For our hotel and domestic packages, it depends on the cancellation policy implement by the hotel itself.
For tour, cancellation charges apply.
For International and FDP Packages, it is non-refundable.

  1. If my booking is confirmed, is it possible to rebook my booking?

For our hotel and domestic packages, it is possible depending on room availability of your new travel date. It is also possible if your request is before the cancellation policy of the hotel.
For International and FDP Packages, it is non rebookable.